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  Bravo Zulu Award, Number 1

This is a naval signal, conveyed by flaghoist or voice radio, meaning "well done";

  = Bravo = Well     Zulu = Done

The following feedback is further evidence of the great lengths that Troy will go to in the name of excellent customer service:

This is to highly commend Troy Higgins for his excellent technical support performance. I had the pleasure of working with Troy to resolve a technical issue with your Ghost software. Troy was, without question, the most courteous and helpful representative I have ever encountered with any company. He was easy to work with, did exactly what he said he would do, and followed up on everything he recommended to arrive at a successful conclusion of the problem. His knowledge, tenacity, and determination to get to that successful resolution was very reassuring.

Troy is obviously a great asset to your company. He exhibits the high quality of representation and reputation that ensures success for any company.

Norma Williams